Microsoft Surface Laptop 4 13-inch i7 11th Gen 16GB 512GB W11 Pro Touch Screen Laptop (Very Good - Pre-Owned)
6 MONTHS WARRANTY
We’re committed to getting your order to you quickly! Most of our orders are delivered within 1-2 working days when placed before 2 PM, Monday to Friday*, subject to stock availability. Double-check your delivery details to ensure a smooth and speedy process.
⚠️ Important:
- If the address you provide is incorrect or the courier faces difficulties accessing it, a re-direction fee may apply.
- We’ll always contact you in case of any additional charges due to insufficient courier fees during checkout.
If you haven’t received your parcel within 5 days, don’t hesitate to reach out to us at cs@techcrazy.co.nz or give us a call at (09) 280 3923. For further assistance, you can also use the Contact Form on our website.
Shop confidently with fast, reliable shipping. Order today and receive your items in no time!
*Shipping available Monday to Friday only.
At checkout, you get to choose – wait for delivery, or get the ‘Pick Up’ in-store option. If the store has the item in stock, your order will be ready for collection within 30 minutes to 1 hour! Please note "PRIOR ARRANGEMENT IS NEEDED FOR PICK UP" as stock varies to locations.
Please bring in a valid photo ID with you when you visit our stores' for pick up matching to the name of the order or it will not be released.
Cost & timings
Pick-Up is a completely free of charge service!! If the store has got the product in stock, the time for turnaround is 1 hour from the time order is placed.
If the store you intend to pick up from has not got the stock of any product, our team will get the stock transferred from another store or from our distribution centre free of charge to your local store. During the transfer process, it will take approximately 2-3 working days and we will send you confirmation as soon as the order is ready for collection.
Collecting your order
Make sure you have got the confirmation for collection of order via email or text before you make your way to the store.
Please Note: Order Confirmation is not pick up confirmation, we will send you the pick up instructions once the order is processed.
7 Day Right of Exchange:
Customers can return any product for an exchange within 7 days of purchase, provided the product is returned in its original condition with packaging and invoice. However, if you change your mind, we will not be able to offer an exchange.
Excluded Products:
The following products are excluded from this guarantee, except where they are faulty:
- Headphones/Earphones
- Personal Care Items (e.g., shavers)
- Gift Cards, Sim Cards, Recharge Cards, and Vouchers (e.g., iTunes)
- Software
- VR Headsets
- Extended Warranties
- Wearables
Refund Policy:
We do not provide refunds if you change your mind about a purchase, so please choose carefully.
If the product you have bought is faulty, we will provide a remedy as required by the Consumer Guarantees Act.
Product description
Microsoft Surface Laptop 4 13-inch i7 11th Gen 16GB 512GB (Platinum) ? Very Good Condition
The Microsoft Surface Laptop 4 is a sleek and powerful laptop designed to deliver high-end performance for professionals, students, and creatives. Featuring a compact 13-inch PixelSense touchscreen display, this laptop offers stunning visuals with sharp resolution and vibrant colors, making it ideal for both productivity and entertainment. Powered by the 11th Gen Intel Core i7 processor, the Surface Laptop 4 ensures fast, reliable performance, whether you're multitasking, running resource-intensive applications, or handling large files. With 16GB of RAM and a 512GB SSD, this device provides smooth operation and ample storage for all your files, apps, and media.
Running on Windows 11 Pro, the Surface Laptop 4 offers enhanced security, intuitive navigation, and powerful productivity tools, making it an excellent choice for business users and students. Its ultra-lightweight and slim design make it easy to carry, while the long-lasting battery provides up to 17 hours of use on a single charge, ensuring you stay productive wherever you go.
Key Features:
- Processor: 11th Gen Intel Core i7 for powerful and efficient multitasking.
- Memory: 16GB RAM for smooth and seamless performance, even with demanding applications.
- Storage: 512GB SSD for fast data access and ample space for files, apps, and media.
- Display: 13-inch PixelSense touchscreen with vibrant color and sharp visuals, perfect for creative tasks and entertainment.
- Operating System: Windows 11 Pro for enhanced security, modern features, and productivity tools.
- Graphics: Integrated Intel Iris Xe Graphics for excellent visuals and efficient processing.
- Battery Life: Up to 17 hours of typical usage, ideal for long workdays or travel.
- Design: Ultra-slim and lightweight for easy portability, with a sleek platinum finish.
- Connectivity: Wi-Fi 6 and Bluetooth 5.0 for fast, reliable wireless connections.
- Ports: Includes USB-C, USB-A, Surface Connect port, and a headphone jack for versatile connectivity options.
Specifications:
- Processor: Intel Core i7, 11th Gen
- RAM: 16GB
- Storage: 512GB SSD
- Display: 13-inch PixelSense touchscreen
- Operating System: Windows 11 Pro
- Graphics: Intel Iris Xe Graphics
- Battery Life: Up to 17 hours
- Connectivity: Wi-Fi 6, Bluetooth 5.0
- Ports: USB-C, USB-A, Surface Connect port, headphone jack
- Weight: 1.27 kg
- Color: Platinum (with availability in other regions)
Condition Very Good
TechCrazy offers the Microsoft Surface Laptop 4 in very good condition, with possible minor cosmetic blemishes or light scratches. The device has been fully tested to ensure peak performance, and no major damage or cracks are present.
Warranty:
This product comes with a 6-month return-to-base warranty, providing peace of mind with your purchase.
Specifications
Name | Microsoft Surface Laptop 4 13-inch i7 11th Gen 16GB 512GB W11 Pro Touch Screen Laptop (Very Good - Pre-Owned) |
---|---|
SKU | CT 02409 |
Vendor | Microsoft |
Color | Platinum |
Shipping Information
We aim to deliver most orders within 1-2 working days if your order is placed before 2 PM, Monday through Friday. Please note that delivery times are subject to stock availability and other factors.
Important: Ensure your delivery address is correct when placing your order. If the address is incorrect or the courier is unable to access it, a re-direction fee may apply. Double-checking your details will help us provide a faster delivery experience.
If additional courier charges are required due to incorrect charges at checkout, we will contact you to arrange the payment. If you do not receive your parcel within 5 working days, please reach out to us via email at cs@techcrazy.co.nz or call us at (09) 280 3923.
For further inquiries, you can also use our contact form on the website.
Note: Special-priced products are limited to a maximum of 2 per customer.
Click & Collect
How does it work?
At checkout, you get to choose – wait for delivery, or get the FREE ‘Pick Up” in-store' option. If the store has the item in stock, your order will be ready for collection within 30 minutes to 1 hour! Please note "PRIOR ARRANGEMENT IS NEEDED FOR PICK UP" as stock varies to locations.
Cost & timings
Pick-Up is a completely free of charge service!! If the store has got the product in stock, the time for turnaround is 1 hour from the time order is placed.
If the store you intend to pick up from has not got the stock of any product, our team will get the stock transferred from another store or from our distribution centre free of charge to your local store. During the transfer process, it will take approximately 2-3 working days and we will send you confirmation as soon as the order is ready for collection.
Collecting your order
Make sure you have got the confirmation for collection of order via email or text before you make your way to the store.
Please Note: Order Confirmation is not pick up confirmation, we will send you the pick up instructions once the order is processed.
Note: Special priced products are limited to 2 max per customer
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How can we help you?
At TechCrazy, we categorize our pre-owned devices into four conditions:
As New: Devices are in pristine condition without any scratches, meticulously inspected for both functionality and cosmetic perfection. They come with a 6-month warranty.
Very Good: Devices may have a few visible scratches and cosmetic blemishes on the housing or bezel. There might be 1-2 very minor dents, but no cracks. They are in impeccable working order and come with a 6-month warranty.
Good: Devices show signs of use like scuffs or scratches on the screen, housing, or bezel. They may have a few dents but no cracks, ensuring they work perfectly. They also come with a 6-month warranty.
Acceptable: Devices have clear signs of heavy use with multiple scuffs, scratches, or dents. However, they are fully functional and come with a 6-month warranty.
TechCrazy stands behind the quality of our products. All our pre-owned devices come with a 6-month warranty, covering any hardware defects that may arise. For new devices, we offer a 1-year warranty. If you're not satisfied with your purchase, you can return the device within 14 days of receiving it for a full refund, provided it is in the same condition as when purchased. For more details on our return policy, please visit our Return Policy Page.
At TechCrazy, we carefully select and test all our pre-owned devices to ensure they meet our high standards. Each device undergoes a comprehensive inspection to check for any defects in hardware and software functionality. Our team ensures that all devices are fully functional and in good working condition before being listed for sale. Additionally, each device is cleaned and sanitized, ensuring you receive a device that not only performs well but also looks clean and presentable.
7 Days
Customer SupportWhy Choose TechCrazy?
Here’s whyTechCrazy is a name you can rely on:
- 14+ Years of Experience
We’ve been in the tech business for over 14 years, serving more than 100,000 satisfied customers. As a Trade Me member since 2009, we’ve received 17,000+ positive feedbacks, proving our commitment to quality and customer satisfaction.
- Brick and Mortar Stores
Unlike some competitors, we’re not just an online store. We operate three physical stores across Auckland—in Massey, Manukau, and Westgate—where you can come in, ask questions, see the products in person, or get immediate help. This accessibility and personal touch set us apart from purely online retailers.
- Authorised Resellers
We are authorised resellers for well-known brands like Zeroflex, Philips, VS Sassoon, Cuisinart, and more, ensuring that our products are legitimate and come directly from trusted manufacturers.
- Trusted by Thousands
With 17,000+ positive reviews on Trade Me, and a growing presence on Google and Facebook, our customer feedback speaks volumes. We’ve built a strong, loyal community of tech-savvy customers who know they can depend on us for value and service.
What our valuable customers say about us.
Another amazing experience with Tech Crazy. First the iPad and this time an iPhone and both dealings were fantastic with lightning quick delivery times. Goods were exactly as described. Customer for good here. Thanks again.
I just bought the A55 from TechCrazy, and I’m really impressed! The staff were incredibly helpful and guided me through all the features of the phone. The purchasing process was quick and easy, and I appreciate the great pricing as well. The A55 is performing excellently, and I’m thrilled with my purchase. I highly recommend TechCrazy for anyone looking for quality tech at an affordable price!
Highly rate TechCrazy Manukau. Their Customer service was spot on from the get go staff were very friendly and informative, quality products and great pricing. My partner and I would 100% recommend to our family&friends. And would definitely return to store for future needs 😊
We brought our son a chrome book on Thursday morning and It arrived the next day from Auckland to taranaki, we spent $270.00 on a lenovo chrome book and as far as we are concerned money well spent with fast and efficient service and delivery. Very happy customer
So I had this severe issue with my Macbook, I went everywhere else to fix it and no one could, then one of my friends living in New Zealand for 10 years suggested me Tech Crazy inside which there's this tall skinny indian guy who actually knew his stuff and what he's doing. he asked me whether I could wait for 2 hours or come over the next day, i chose to wait and at this point I lost all hopes but after some time the guy actually fixed the use, LITERALLY LIFE SAVING. Definitely recommend it.
Visited their new Papatoetoe store today, and I was very pleased with the service. They helped me decide on the best laptop for my needs and provided a great discount too. They have all the payment options available, which is helpful. They also seem to have the best value on the market for pre-owned Apple products in NZ. Highly recommend.