Track Your Order

Your tech is on its way! Once dispatched, you will receive an email with your unique tracking number.

Small Item Deliveries

Tracked via NZ Post. Best for phones, accessories, and small appliances.

NZ Post Tracking

Bulk & Large Items

Tracked via StraitNZ. Best for TVs, furniture, and large appliances.

StraitNZ Portal

Need to change delivery?

If you need to reschedule, redirect a parcel, or have questions about lead times, our team is ready to assist.

09 280 3923

The Dispatch Journey

01. Processing

Warehouse

We verify your order and stock availability at our Auckland warehouse.

02. Dispatched

Handover

Your order is packed and handed to the courier, triggering your tracking email.

03. In Transit

On the Road

Follow the journey via the tracking links above for real-time updates.

04. Delivered

Arrival

Please inspect your goods within 24 hours and enjoy your new tech!

Disclaimer: Delivery timelines are based on courier availability. While we strive to meet estimated times, occasional delays due to peak seasons may occur.

WINZ FAQs

WINZ QUOTES

What is a WINZ quote?

A WINZ quote is a formal price document you present to Work and Income New Zealand when applying for help to pay for essentials such as a laptop, Chromebook, tablet, iPad, MacBook, phone, or repairs. It lists the item, specs, and total cost so WINZ can assess support.

How do I get a WINZ quote from TechCrazy?

Choose your tech (online or in our Massey and Manukau stores), chat with our team, share your details, and we’ll email you a WINZ quote the same day in most cases.

What can I get a WINZ quote for?

We provide WINZ quotes for school and university laptops, study Chromebooks, tablets and iPads, MacBooks, smartphones, and repairs such as phone screen or battery replacements and laptop repairs.

How fast can TechCrazy send my WINZ quote?

Most quotes are issued within the same business day. If you contact us early with clear details (product, colour/specs, contact info), we can often send it within a few hours.

Will WINZ pay for a laptop for study?

Many customers receive support for study needs such as school laptops and university Chromebooks/MacBooks. Approval is decided by Work and Income, not TechCrazy, but our quotes are formatted to meet WINZ requirements.

Do you do WINZ quotes for phone or laptop repairs?

Yes. We quote for common repairs (phone screens and batteries, laptop keyboards/batteries/SSD upgrades) and provide turnaround guidance so WINZ can approve quickly.

What information do you need from me for a WINZ quote?

Your full name, contact number/email, the exact item or repair requested, and (if known) your case manager’s name. For devices, tell us the use case (school, uni, work) so we match the right specs.

Do you have budget options for WINZ quotes?

Absolutely. We stock affordable school laptops and Chromebooks, quality refurbished MacBooks and iPads, and value phones—so we can tailor quotes to your budget and WINZ guidelines.

Are you a WINZ-approved supplier?

Yes—TechCrazy is a trusted WINZ-approved supplier. Our quotes are designed to meet Work and Income requirements and include everything your case manager needs.

How do I start my WINZ quote today?

Message our Live Chat, call us, or visit in-store. Share what you need (laptop/Chromebook/tablet/iPad/MacBook/phone/repairs), and we’ll issue your WINZ quote as soon as possible.