TechCrazy Stores

Auckland's trusted hub for pre-owned tech and expert repairs. Visit us for Click & Collect, WINZ Quotes, and Trade-Ins.

Manukau

Open Now

16 Lambie Drive, Papatoetoe
(09) 280 3923 (Ext. 2)

Store Details & Repairs

Mt Wellington

Open Now

Shop 1B/295 Penrose Road
(09) 280 3923 (Ext. 3)

Store Details & Repairs

Massey

Open Now

2 Triangle Road (Inside Challenge)
(09) 280 3923 (Ext. 4)

Store Details & Repairs

Tech Repair FAQs

What devices do you repair?

We repair all major smartphones (iPhone, Samsung, Google Pixel), iPads, MacBooks, and Laptops.

How long does a screen replacement take?

Most phone screen repairs are completed within 1-2 hours at any of our branches.

Trade-In (TechBack) FAQs

How do I get the best value?

Ensure your device is charged and backed up. Bringing the original box helps increase valuation.

Is the trade-in payment instant?

Once tested, we provide immediate store credit or process a bank transfer.

💬 Need more info? We're here to help.

WINZ FAQs

WINZ QUOTES

A WINZ quote is a formal price document you present to Work and Income New Zealand when applying for help to pay for essentials such as a laptop, Chromebook, tablet, iPad, MacBook, phone, or repairs. It lists the item, specs, and total cost so WINZ can assess support.

Choose your tech (online or in our Massey and Manukau stores), chat with our team, share your details, and we’ll email you a WINZ quote the same day in most cases.

We provide WINZ quotes for school and university laptops, study Chromebooks, tablets and iPads, MacBooks, smartphones, and repairs such as phone screen or battery replacements and laptop repairs.

Most quotes are issued within the same business day. If you contact us early with clear details (product, colour/specs, contact info), we can often send it within a few hours.

Many customers receive support for study needs such as school laptops and university Chromebooks/MacBooks. Approval is decided by Work and Income, not TechCrazy, but our quotes are formatted to meet WINZ requirements.

Yes. We quote for common repairs (phone screens and batteries, laptop keyboards/batteries/SSD upgrades) and provide turnaround guidance so WINZ can approve quickly.

Your full name, contact number/email, the exact item or repair requested, and (if known) your case manager’s name. For devices, tell us the use case (school, uni, work) so we match the right specs.

Absolutely. We stock affordable school laptops and Chromebooks, quality refurbished MacBooks and iPads, and value phones—so we can tailor quotes to your budget and WINZ guidelines.

Yes—TechCrazy is a trusted WINZ-approved supplier. Our quotes are designed to meet Work and Income requirements and include everything your case manager needs.

Message our Live Chat, call us, or visit in-store. Share what you need (laptop/Chromebook/tablet/iPad/MacBook/phone/repairs), and we’ll issue your WINZ quote as soon as possible.