Delivery Information

Fast, reliable shipping across New Zealand. Track your order from our warehouse directly to your door.

1–2 Working Days

Estimated Delivery

2 PM Cut-off

Mon–Fri Dispatch

Tracked Shipping

Trusted Partners

Shipping Timeframes

Orders placed before 2 PM (Monday–Friday) are processed for same-day dispatch, subject to stock availability and courier network performance.

*Note: Delivery timeframes are estimates only. Delays due to weather, peak seasons, or courier network performance are outside our control.

Address Accuracy

Please double-check your shipping details at checkout. If an address is incorrect or inaccessible, re-delivery or redirection fees may apply.

Regional Adjustments

Additional fees may apply for rural delivery, remote areas, or oversized items. We will contact you prior to dispatch to confirm any additional charges.

Delivery Issues?

If your parcel has not arrived within 5 working days or arrives damaged, please notify us immediately. Claims for missing or damaged items must be made within 5 days of receipt.

Email Support (09) 280 3923 Contact Form

WINZ FAQs

WINZ QUOTES

What is a WINZ quote?

A WINZ quote is a formal price document you present to Work and Income New Zealand when applying for help to pay for essentials such as a laptop, Chromebook, tablet, iPad, MacBook, phone, or repairs. It lists the item, specs, and total cost so WINZ can assess support.

How do I get a WINZ quote from TechCrazy?

Choose your tech (online or in our Massey and Manukau stores), chat with our team, share your details, and we’ll email you a WINZ quote the same day in most cases.

What can I get a WINZ quote for?

We provide WINZ quotes for school and university laptops, study Chromebooks, tablets and iPads, MacBooks, smartphones, and repairs such as phone screen or battery replacements and laptop repairs.

How fast can TechCrazy send my WINZ quote?

Most quotes are issued within the same business day. If you contact us early with clear details (product, colour/specs, contact info), we can often send it within a few hours.

Will WINZ pay for a laptop for study?

Many customers receive support for study needs such as school laptops and university Chromebooks/MacBooks. Approval is decided by Work and Income, not TechCrazy, but our quotes are formatted to meet WINZ requirements.

Do you do WINZ quotes for phone or laptop repairs?

Yes. We quote for common repairs (phone screens and batteries, laptop keyboards/batteries/SSD upgrades) and provide turnaround guidance so WINZ can approve quickly.

What information do you need from me for a WINZ quote?

Your full name, contact number/email, the exact item or repair requested, and (if known) your case manager’s name. For devices, tell us the use case (school, uni, work) so we match the right specs.

Do you have budget options for WINZ quotes?

Absolutely. We stock affordable school laptops and Chromebooks, quality refurbished MacBooks and iPads, and value phones—so we can tailor quotes to your budget and WINZ guidelines.

Are you a WINZ-approved supplier?

Yes—TechCrazy is a trusted WINZ-approved supplier. Our quotes are designed to meet Work and Income requirements and include everything your case manager needs.

How do I start my WINZ quote today?

Message our Live Chat, call us, or visit in-store. Share what you need (laptop/Chromebook/tablet/iPad/MacBook/phone/repairs), and we’ll issue your WINZ quote as soon as possible.