Data Deletion Instructions
At TechCrazy, we respect your right to privacy and are committed to complying with the New Zealand Privacy Act 2020 and international best practices. You are entitled to request access to, correction of, or deletion of any personal information we hold about you.
This page explains how you can request the deletion of your data that may be collected when using our website, apps, or related services.
How to Request Data Deletion
If you would like us to delete your personal data, please follow one of the options below:
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By Email: Send an email to cs@techcrazy.co.nz with the subject line “Data Deletion Request.”
Please include your full name, email address, and any relevant account/order details so we can identify your record. -
By Contact Form: [Link to your Shopify contact page]
Submit a request using our online contact form. Please include the words “Data Deletion Request” in your message.
Once we receive your request, our team will process it and confirm when your data has been removed from our systems.
What Data Can Be Deleted
Upon request, we will delete:
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Account details you have provided (such as name, email, phone number).
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Order history and related information, unless retention is required for legal or tax purposes.
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Any data collected by our apps or integrations, where applicable.
Please note: Certain records (such as completed transactions and invoices) must be retained for the period required by New Zealand law (e.g., for tax and accounting purposes). After the mandatory retention period expires, these will also be deleted securely.
Our Commitment to Privacy
We take your privacy seriously and have safeguards in place to protect your personal information. For more details, please see our Privacy Policy.
If you believe your data has been misused, you have the right to lodge a complaint with the Office of the Privacy Commissioner (OPC) in New Zealand: https://privacy.org.nz.
Contact Us
If you have any questions about how your data is handled or wish to request deletion, please contact us:
TechCrazy Customer Service
Email: cs@techcrazy.co.nz
Address: 16 Lambie Drive, Papatoetoe, Auckland